By Devin Jones
Various sections of Ryerson’s Office of the Registrar (RO) will be moving from the Podium Building (POD) to the Hub, starting late February or early March.
The RO, which encompasses everything from student financial assistance to university planning, and handles services such as OSAP administration and scholarship applications, will be making the move to provide a central location for staff and students alike.
“Integrating multiple registrar’s office services in a common location in the Hub will allow for cross-training of staff teams for better and comprehensive service to students,” said Ryerson University Registrar Charmaine Hack.
The university has allocated funding for the move and any necessary renovations to space affected by construction, which will be taking place during the move.
The new One Stop philosophy will be integrated into the space, something Hack describes as a service that “will connect students to the people and answers they need without having to visit multiple offices.”
“To enhance the student experience and to pull things together, it’s going to be called One Stop and it’s going to bring all of the registrar’s front-facing student services under one roof,” said Ryerson President Sheldon Levy. “[This] eliminates the need for students to go back and forth to different areas across campus.”
The move was originally proposed by various students, the university registrar and the vice provost, and approved by the provost, vice-president academic and the senior executive of the university.
All staff currently working in a front-line service role within the RO will undertake the physical act of moving to the Hub. Updates about the move and the Hub can be found at ryerson.ca.